Job Description

Our rapidly growing premiere home goods product client in NYC is seeking a dynamic quality control and compliance manager to join their team with experience in the wholesale industry!

Responsibilities:

• Manage communication between factory/suppliers and internal teams to ensure quality expectations are met
• Execute and improve quality testing programs
• Oversee product schedule for testing, inspections, and audits
• Understand results and spearhead action plans with vendors
• Work with vendors to ensure compliance
• Request/review supplier audits, test reports and escalate issues in timely manner
• Analyze key safety and quality data, recap and share findings and propose action
• Ensure integrity of data across product, packaging, supplier facilities, and other key assets
• Own specification and label change management
• Review samples
• Serve as resource for various in-house quality/compliance inquiries
• Provide insight and drive continuous improvement for procedures and documentation
• Monitor current and upcoming federal, state, and local regulatory activities
• Evaluate products to ensure compliance with testing standards and requirements
• Provide support onboarding and setting up New Factories/ Suppliers
• Manage and resolve testing failures and non-compliance with Factories/Suppliers
• Maintain documentation and update testing status on internal systems
• Communicate potential issues to cross function teams
• Perform any other duties as requested by management in support of the company needs and operations

Qualification

• Bachelor’s degree or equivalent experience
• 5+ years of experience in wholesale, preferably in home goods space
• Experienced with quality assurance, compliance product testing and specifications
• Experienced with testing programs and factory compliance of retailers such as Walmart, Target, & Costco is a plus
• Strong knowledge of regulatory requirements and supporting compliance strategies
• Demonstrated track record of executing a quality management system that deliver exceptional quality, safety, and compliance
• Strong analytical and problem-solving skills
• Solid ability to foster relationships, work cross-functionally, and communicate effectively to a wide range of audiences
• Capability to navigate uncertainty and work in a fast-paced environment
• Proficiency in Microsoft Office products, Word, Excel, Outlook
• Able to manage wear multiple hats while meeting deadlines consistently

Please submit your resume for consideration.

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